Responsible Gaming
Gaming Should Be Entertainment
At Project Bantu, we believe that online casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please only gamble with money you can afford to lose, and always set limits before you play.
Age Verification
In Australia, you must be at least 18 years of age to gamble online. By accessing any Neosurf casino platform, you confirm that you are of legal gambling age in your jurisdiction and that you are not prohibited from gambling under Australian law.
If you are under 18, please do not use gambling services. Gambling at a young age can lead to serious problems.
Warning Signs of Problem Gambling
If you recognise any of these warning signs in your behaviour, it may be time to seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Feeling anxious, irritable, or restless when not gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to gamble
- Neglecting work, study, or family responsibilities due to gambling
- Experiencing relationship conflicts because of gambling habits
- Lying about the amount of time or money spent gambling
- Losing interest in other hobbies and activities
Self-Help Tools & Responsible Gaming Features
Most reputable Neosurf casino platforms offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a day, week, or month
- Loss Limits: Set a maximum amount you are willing to lose in a given period
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Automatically log out after a set period of time
- Self-Exclusion: Voluntarily exclude yourself from your account for a period of time or permanently
- Account Closure: Close your account if you decide to stop gambling
Use these tools to keep your gambling under control and within your budget.
Support Organisations & Helplines
If you are struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online – Free confidential counselling service for problem gamblers and their families
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858
United Kingdom
- GamCare – Free, confidential support for problem gamblers
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Evidence-based resources and support
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Free helpline and referral services
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Website: www.bzga.de
If You Need Help, Please Reach Out
Problem gambling can affect anyone. If you or someone you know is struggling with gambling, it is never too late to seek help. Support is available, and recovery is possible.
Contact one of the organisations listed above today. They offer free, confidential advice and can connect you with professional counsellors and support services.
Your wellbeing is our priority. Gamble responsibly.